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CIVIE Platform

One record.
Every workflow.

CIVIE is one platform for imaging: RIS, PACS, worklist, reporting and revenue cycle, connected by CIVIE AI. Adopt one solution or all of them. They share the same data, the same intelligence and the same sign-in.

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Illustrative

  • RIS
  • PACS and worklist
  • Reporting
  • Revenue cycle
Universal Worklist

The CIVIE ecosystem

Start with one screen.

The Universal Worklist, where every study from every site lands for the read.

Then the rest of the platform around it, on the same record.

Illustrative product screens. Patient details are fictional.

Security

One ecosystem.
One security program.

Every CIVIE solution runs under the same security program, so adding the next one doesn't add a new review.

Visit the Trust Center

  • HITRUST

    Certified

    Independently assessed under the HITRUST Assurance Program, covering RIS, PACS, AI dictation, revenue cycle management and the vendor-neutral archive.

  • HIPAA

    Compliant

    HIPAA compliant safeguards, for protected health information under a business associate agreement.

  • SOC 1 and SOC 2

    In progress

    Attestations in progress, expected to be complete in 2026, to further validate controls for security, availability and confidentiality.

  • IAPP

    Member

    A member of the International Association of Privacy Professionals (IAPP), with certified Artificial Intelligence Governance Professionals (AIGP) on the team.

One order, one record

From referral
to remittance.

Follow one imaging order across the CIVIE platform.

  1. An order arrives.

    CIVIE AI reads the faxed referral and matches the patient, physician, exam and payer in CIVIE RIS.

    Incoming fax · 2 pages

    Matched
    Patient
    Marcus Bell · DOB 03/12/1988
    Exam
    CT abdomen and pelvis w/ contrast
    Ordering
    Dr. William Smith · NPI 1730…
    Insurance
    UnitedHealthcare · 9921…
    Diagnosis
    R10.9 Abdominal pain, unspecified

    Patient, physician, exam and payer matched to existing records. Order queued for outreach.

    Order matchedCIVIE RIS

  2. The patient books.

    From a text link, with coverage checked and an estimate drawn from the rates billing uses.

  3. The exam is performed.

    The technologist works from the same order, and images land in CIVIE PACS with priors ready.

    Tech worklist · CT 1 · Today

    4 open
    TimePatient · examReady
    Omnipaque 350 · 100 mL logged to the examBillable

  4. The study is read and reported.

    The radiologist reads from the Universal Worklist and reports in ASR. Results and follow-ups go out.

    Report signed · CT abdomen and pelvis w/ contrast

    Delivered
    Dr. W. SmithFax · delivered on 2nd attempt
    Patient portalReport and images · lay letter

    Follow-up found in the report

    Needs sign-off

    “Indeterminate 1.5 cm left renal lesion. Recommend renal protocol MRI for characterization.”

    MR abdomen w/ + w/o, renal protocoleGFR before gadolinium · drafted for Dr. SmithAcknowledge

  5. The claim is paid.

    Coding starts from the signed report in CIVIE RCM, and the remittance posts itself.

    CT abdomen and pelvis w/ contrast · estimate

    Paid at check-in
    Contracted rate · UHC PPO
    $412.36
    Remaining deductible
    $110.79
    Plan pays
    $301.57
    Patient paid
    $110.79
    1. Payment posted to CIVIE RCM in real time
    2. Charges captured from the exam and the tech log
    3. Coded from the signed report · claim scrubbed
    4. Claim submitted · remittance auto-posts

Why one ecosystem

Fewer vendors.
No seams.

  • No interfaces between core systems

    RIS, PACS, reporting and billing share one record, so there's nothing to re-key and no interface queue to watch.

  • AI that sees the whole order

    CIVIE AI works from the order, the images, the report and the claim together, not one slice of them.

  • Adopt one solution at a time

    Start where it hurts most. Each solution works with the systems you keep, and the next one joins the same record.

What it replaces

Replace the stack.
Keep the connections.

CIVIE takes over the systems imaging organizations usually buy from different vendors, and connects to the ones you keep.

On one CIVIE platform

Connects to what you keep

  • Your EHROrders in and results out over HL7 and FHIR. The EHR stays the system of record.
  • An existing PACS, if you keep itCIVIE RIS works with your existing PACS through HL7 and a DICOM modality worklist.
  • Clearinghouses and payersEDI eligibility, claims, remittances and claim status.
  • Referring officesPhysician portal, fax, email or text, whichever they prefer.
  • Modalities and AI servicesDICOM in, structured findings back into the report.

At scale

Running imaging
across the US.

  • 40M+orders processed
  • 28Kreferring physicians connected
  • 450+application integrations
  • $1Bin payments processed

FAQ

Questions,
answered.

  • No. Most customers start with one or two solutions, often RIS, PACS or billing, next to the systems they already run, and add more over time.

Next steps

Your orders.
One ecosystem.

See the CIVIE platform with your own orders, studies and claims.

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