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Get Ahead of Operational Challenges with AI

Give your teams the power to work smarter and respond in real time. CIVIE AI-enabled monitored workflows eliminate the need for antiquated rules engines, boost operational predictability, and constantly improve.

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AI-powered radiology workflow orchestration illustration.

Radiology Practice Operations Are Constantly Changing

Radiology practices are under constant pressure to keep up with new requirements, shifting payer rules, and evolving patient expectations. Manual processes slow teams down, while disconnected systems make it difficult for schedulers, technologists, radiologists, and billing professionals to work in sync. Without automation, tasks like routing, follow-up, eligibility checks, report distribution, and workload balancing become inconsistent and time-consuming, reducing efficiency and increasing operational costs.

Illustration comparing fragmented workflows vs. unified AI workflow orchestration.

Automate With AI-Powered Workflows

Minimize mundane manual tasks and distribute work more efficiently with AI-powered workflows that include built-in oversight. By load balancing and empowering your people to work in a more streamlined way, you can increase productivity and reduce costs.

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A robust AI-powered ecosystem

Transform your operations with interconnected, AI-enabled technologies and infrastructure. Integrate AI with existing enterprise systems like EHR, RIS, and PACs.

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Eliminate manual, rules-based workflows

Replace rigid rules engines with monitored, adaptable AI. CIVIE continuously learns from real interactions to keep operations predictable and efficient.

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Accurate, compliant oversight built in

Real-time workflow monitoring flags exceptions, enforces SLAs, identifies bottlenecks, reduces errors and improves quality without increasing administrative burden.

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Predictability across your operation

Make outcomes repeatable with automated processes that dynamically respond to workload, staffing, and patient demand. Improve turnaround, reduce burnout, enhance visibility.

Simplify Your Day-to-Day With AI

CIVIE’s monitored AI workflows act as a digital operations layer for your practice—connecting systems, automating manual tasks, and ensuring accountability. Each workflow continuously improves over time, reducing administrative load and increasing throughput.

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Automate repetitive tasks such as order intake, routing, notifications, and scheduling to eliminate inefficiencies from daily operations.

  • Reduce overhead by automating multi-step processes.
  • Improve turnaround times with intelligent task prioritization.
  • Ensure nothing is missed through continuous monitoring and SLA alerts.
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Distribute work using AI-based load balancing that considers sub-specialty, workload, turnaround expectations, and provider availability.

  • Maximize productivity across radiologists and technologists.
  • Automatically prioritize high-risk or time-sensitive studies.
  • Route work based on capacity, reducing burnout and overtime.
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Gain complete visibility into tasks, performance, and bottlenecks with AI that monitors workflows and escalates issues when needed.

  • Identify delays or missed steps before they impact care
  • Provide leaders with real-time operational insights.
  • Ensure compliance with payer rules, organizational SLAs, and quality metrics.

Related Products

With years of radiology practice experience, we understand how AI can maximize productivity. Our products take advantage of the latest technologies.

Universal Worklist for Radiologists

Bring together studies from disparate hospital systems, PACS, and VNAs in a consolidated worklist. No more need for separate stations or multiple logins.

PACS

Simplify sharing studies with physicians and facilitate connecting them to technologists and patients in real time. Our cloud-based PACS can scale to fit any need.

Revenue Cycle Management

Streamline essential revenue cycle processes from charge capture to bank reconciliation. Improve compliance and align with regulatory requirements.

Speech-to-Text

Increase accuracy and streamline dictation capture with AI. Self-learning software includes predictive capabilities and anomaly-based report completion.

Explore the bottom-line benefits of CIVIE

With CIVIE technology, radiology groups shine. From eliminating inefficiencies to increasing claim collections, we’ve delivered measurable business impact across our customers’ operations. See what others have to say and imagine what CIVIE could do for you.

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45%

 improvement in operational efficiency

98%

faster prioritization of urgent studies

“CIVIE’s AI workflows streamlined our daily operations. Our team now experiences fewer delays and greater clarity across every step.”

“By shifting repetitive work to CIVIE’s automated workflows, our staff can now focus on what matters most—patient care.”

30%

reduction in manual tasks

22%

lower administrative overhead

99%

uptime across all integrated workflows

Fast scalability across 30+ locations

“CIVIE gave us consistency, visibility, and the ability to scale without adding cost or complexity.”

60%

 faster turnaround on SLA-sensitive tasks

Improved accuracy in routing & documentation

“We finally eliminated the bottlenecks and unpredictability that slowed us down for years.”

Frequently Asked Questions

Find answers to your key questions about CIVIE’s AI-powered workflows—how they work, what they automate, and how they reduce operational burden.

  • How do AI-powered workflows differ from traditional rules engines?

    Traditional rules engines require constant manual updates and quickly become outdated. CIVIE’s monitored AI adapts to real behavior, automating routing, notifications, quality checks, and SLA monitoring without ongoing maintenance.

  • Will automation replace my staff?

    No. CIVIE automates repetitive, low-value tasks so your teams can focus on patient care, imaging quality, or provider communication. It enhances productivity without reducing the importance of human expertise.

  • Can CIVIE connect with our existing RIS, PACS, EHR, and billing systems?

    Yes. CIVIE is built for interoperability and supports HL7, FHIR, DICOM, APIs, flat files, and cloud-native integrations to unify fragmented workflows across platforms.

  • How does AI improve operational predictability?

    Real-time monitoring identifies bottlenecks, predicts SLA risks, prevents missed steps, and dynamically rebalances workloads—ensuring reliable throughput and fewer delays.

  • Is the AI safe and compliant with healthcare regulations?

    Absolutely. CIVIE’s workflows operate within strict HIPAA-compliant environments, with audit controls, user-level permissions, and monitored automation that maintains full operational transparency.

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